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FAQ
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
Is your service available outside Bali? and can you go to other countries?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
How does live wedding painting work? and how long until it’s finished ?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
What is the difference between live wedding painting and live guest portrait painting?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-10 business days. You will receive a tracking number once your order has been shipped.
How does Live guest portrait painting work? and how long until it’s finished ?
Yes, we offer international shipping to selected countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
Can we adjust the quantity of guests’ portrait painting packages?
Yes, we offer international shipping to selected countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
What should we provide if we booked your service ?
Yes, we offer international shipping to selected countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
Should we pay the deposit to lock the date ?
Yes, we offer international shipping to selected countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!